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Privacy Policy

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HyperCooling Services LLC. Privacy Policy

Last Updated: December 9, 2025

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1. Information We Collect

a. Information You Provide to Us:
- Name
- Phone number
- Email address
- Service address
- HVAC system details
- Photos you voluntarily provide
- Payment information (processed securely by our payment processor)

b. Information Collected Automatically:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit

c. Cookies and Tracking Technologies:
We may use cookies to improve website functionality, analyze traffic, and remember preferences. You may disable cookies in your browser settings.

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2. How We Use Your Information

- To schedule and provide HVAC services
- To communicate with you about appointments, estimates, or service updates
- To process payments
- To improve our services and website
- To comply with Florida state regulations and licensing requirements

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3. How We Share Your Information

We do not sell your personal information. We may share your information with:
- Service technicians and authorized employees
- Third‑party payment processors
- Manufacturer warranty departments (when needed)
- Legal authorities if required by Florida or federal law

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4. Data Protection & Security

We take reasonable steps to protect your information through secure systems, encrypted payment processing, and limited employee access. No system is 100% secure, but we work to safeguard your data.

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5. Your Rights

You may request to:
- Update your information
- Correct inaccurate information
- Request deletion of certain data (unless required for legal or warranty purposes)

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6. Children’s Privacy

Our website and services are not directed toward individuals under 13. We do not knowingly collect personal information from children.

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7. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices of those websites.

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8. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The updated version will include a new 'Last Updated' date.

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9. Contact Information

If you have questions about this Privacy Policy, contact us:

HyperCooling Services LLC
Email: hypercoolingsvc@gmail.com
Phone: (689) 777-9701

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